IT Operations Engineer Job at Cephas Consultancy Services Private Limited, Tennessee

  • Cephas Consultancy Services Private Limited
  • Tennessee

Job Description

Job ID: CLI-45553-3

Job Type: Direct Hire

Locations: Midway, TN, and Tazewell, TN

About the Role

We are seeking an IT Operations Engineer to oversee and maintain critical IT systems while providing technical support across multiple locations. This hands-on role is suited to an IT professional who enjoys solving complex technical challenges and supporting enterprise infrastructure and end users.

Travel requirement: Regular travel between the Midway and Tazewell, TN, locations is required based on business needs.

Responsibilities

  • Provide Tier II/III technical support for end users and oversee daily help desk operations.
  • Install, configure, maintain, and troubleshoot servers, networks, and IT infrastructure.
  • Monitor system performance and support high availability across multiple locations.
  • Support Windows Server environments, Active Directory, network switches, routers, firewalls, and virtualization technologies.
  • Diagnose and resolve hardware, software, network, and connectivity issues.
  • Manage user accounts, permissions, and security policies.
  • Perform system updates, backups, disaster recovery procedures, and routine maintenance.
  • Document IT processes, procedures, and technical solutions.
  • Collaborate with vendors and internal departments to implement new technologies and improve IT operations.
  • Maintain compliance with company security standards and best practices.

Qualifications

  • Bachelor’s degree in information technology, computer science, or a related field.
  • 2–3 years of experience in IT operations, systems administration, or network administration.
  • Experience managing help desk operations.
  • Strong knowledge of network infrastructure, server administration, and troubleshooting.
  • Experience supporting Windows environments, Active Directory, and Microsoft technologies.
  • Excellent problem-solving and communication skills.
  • Ability to prioritize multiple projects in a fast-paced environment.
  • Ability to travel regularly between the Midway and Tazewell, TN, facilities.
  • Valid driver’s license and reliable transportation.

Job Tags

Full time

Similar Jobs

SGS

Lab Analyst I - General Chemistry Job at SGS

 ...Our Orlando, FL laboratory is looking for a Laboratory Analyst to join their General Chemistry team !The Laboratory Analyst...  ...without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression... 

Athra Systems

Remote Behavioral Health Medical Coder (CCS Required) Job at Athra Systems

About Athra Systems Athra Systems/Crosstown Mental Health is a dynamic and growing behavioral health organization committed to providing high-quality psychiatric and behavioral health services. We foster a collaborative, supportive environment where accuracy, professionalism...

ReqRoute,Inc

SAP CPI Consultant Job at ReqRoute,Inc

 ...Job Title: SAP CPI Consultant Work Model: Remote Duration: 6 Months Job Summary We are seeking an experienced SAP CPI Consultant to support, maintain, and enhance enterprise integration solutions using SAP Cloud Platform Integration (CPI) / SAP Integration... 

NTT DATA, Inc.

SAP Basis L3 Consultant Job at NTT DATA, Inc.

 ...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SAP Basis L3 Consultant to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Lead end-to-end SAP BASIS operations across on-premise and... 

Luminize

Principal Account Manager, Amazon Marketplace (Brand Manager) Job at Luminize

 ...Principal Account Manager, Amazon Marketplace (Brand Manager) San Diego, CA 92101 - onsite at Symphony Towers, 5 days a week...  ...quarterly business review, with our advertising, content and supply chain specialists executing alongside you. This is a senior individual...