Job Description

Salary: $123,000 - 163,000 per year Requirements:

• We require a bachelors degree in Human-Computer Interaction, Interaction Design, Graphic Design, Product Design, or a closely related field; a graduate degree is a plus.
• We seek at least 8 years of experience in Product Design, Experience Design, Design Strategy, Service Design, or a related discipline, ideally within complex digital consumer products or platforms.
• We need someone who can operate at a Senior Staff or equivalent strategic level and influence product and experience direction across multiple teams without direct authority.
• We value deep experience in competitive, comparative, or adjacent-market experience analysis and the ability to turn observations into differentiated strategic insights.
• We look for strong capability to synthesize large volumes of qualitative and quantitative information into a focused perspective with clear implications and recommendations.
• We require strategic and systems-thinking skills, including the ability to connect individual experience details to broader customer, platform, market, and business opportunities.
• We want a proven record of developing and presenting compelling narratives for senior executives and leadership teams, simplifying complex information without losing important nuance.
• We need strong visual storytelling and communication skills, including the ability to create detailed experience walkthroughs, frameworks, journey comparisons, opportunity maps, executive presentations, and other strategic artifacts.
• We expect expert knowledge of user experience methods, human-centered design, storytelling, problem framing, journey analysis, concept visualization, and design principles.
• We look for strong business acumen and the ability to connect design and customer experience observations to business strategy, customer behavior, market dynamics, and measurable outcomes.

• We will have you lead the development of a Consumer Platform-wide competitive experience intelligence capability, establishing a consistent approach to understanding and evaluating competitors, emerging experiences, and changing customer expectations.
• You will conduct detailed end-to-end competitive experience assessments across key customer journeys, including screen-by-screen analysis of interaction patterns, value propositions, content, visual design, personalization, AI-enabled experiences, onboarding, conversion, engagement, and retention.
• You will move beyond documenting competitor activity to develop a clear, concise, and differentiated point of view on what matters, why it matters, and what it means for our Consumer Group.
• You will partner closely with Consumer Group Strategy to identify competitive and market signals that could create new opportunities for our Consumer Platform.
• You will translate competitive research into strategic opportunity areas, experience principles, hypotheses, and recommendations that help Product and Design teams decide where to invest, respond, differentiate, or lead.
• You will create compelling executive-level narratives and presentations that distill complex competitive information into clear insights, implications, and recommended actions for our Senior Leadership Team.
• You will facilitate detailed competitive experience reviews with senior leaders, Product Managers, Design leaders, Marketing leaders, and other stakeholders, guiding discussions from observation to decision and action.
• You will work with Product and Design leadership to ensure competitive insights lead to clear ownership and follow-through, helping teams convert strategic opportunities into product roadmaps, experience improvements, or future exploration.

• AI
• Marketing
• UX UI Design
• LESS

More:

A client with Kforce is seeking a UX/UI Designer III to join the team in San Diego, CA. We offer comprehensive benefits including medical, dental, and vision insurance, HSA and FSA options, 401(k), and life, disability, and ADD insurance to eligible employees. Salaried personnel receive paid time off, and hourly employees may be eligible for paid sick leave when required by law. Pay is determined based on factors such as education, qualifications, certifications, experience, skills, seniority, location, performance, union contract, and business needs. This role is not eligible for bonuses, incentives, or commissions. We are an Equal Opportunity/Affirmative Action employer committed to considering all qualified applicants without regard to protected characteristics.

last updated 39 week of 2026

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